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Please see the Help Request Guidelines before sending this request.


CITO Regular Business Hours:
  Monday through Friday (8:00am to 5:00pm)
CITO Technical Support is closed Saturday and Sunday.
CITO Central Systems Maintenance Hours:
  Saturdays (6:00am to 12:00pm)
CITO Workstation Patch Maintenance Hours:
  Sunday through Saturday (3:00am to 6:00am)


Notice:   Due to an increased volume of CITO Help Requests observed around this time of year,   please expect delays in response to your request.
We will address your request as soon as resources become available.

Notice: On Thursday, September 17th, Indiana University retired the IU.EDU Kerberos realm.
Please make sure you are logging on to your Windows workstation via ADS and not IU.EDU

Ref: http://itnotices.iu.edu/notice.aspx?id=13232

Currently, the average turn around time is five business days.
Times can be longer or shorter depending on the current workload in the CITO Shop
.


CITO Help Request Form

Name:        
Username:         
Phone:                  
Department:
Building:
Room No:              
  Dept table

Type of Computer:       

This computer is located    on campus     off campus

Briefly describe the request, your phone and office location (Please be concise):




Last updated: 23 March 2001
URL: http://coas3.coas.indiana.edu
Comments: Webmaster
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